About the Virtual Service Center

Purpose

The platform provides structured service requests, provider enrollment, written scopes, status tracking and support. Customer and provider records are separated and protected through authenticated access.

Current release

This release supports secure sign-in, persistent customer service requests and persistent provider profiles. Matching, proposals, contracts, live messaging, file exchange, invoicing and payment processing will be activated only after each workflow is completed and independently tested.

• Available now: identity-aware access, service requests, provider profiles and policy records.
• Coming soon: automated matching, contracts, milestones, files, invoicing, payouts and ratings.

Ownership and responsibility

CreetNet LLC operates the technology platform. Independent providers are responsible for the accuracy, legality and quality of the services they offer. Customers remain responsible for reviewing and approving scopes, prices and deliverables.